PhaseWare Tracker Knowledge Base Search

PhaseWare Tracker's Knowledge Base is based on Microsoft's SQL 2005 Full Text Search engine.  What this means in non-technical terms is that once you enter knowledge into the database it is easy to search and chances are high that you will find what you are looking for.  There is nothing worse that someone spending the time to capture valuable information on a topic and not being able to retrieve the data in a time of need.

Returning the search results in a "Google Like" results list helps find that small piece of information that could be critical in solving a problem.  This means that searches made to the PhaseWare's Knowledge Base are not performed on an exact patterned based match.  If you search on Printer, the results returned could be phrases that have the words, Print, Printer, or Printed.  This helps find more articles that could assist in solving the problem.